Statistics 462

Quality Control

& Industrial Statistics

 

Winter 2005


 

 

Scott D Grimshaw

Professor, Statistics Department

210 TMCB

801-422-6251

grimshaw@byu.edu

 

Office Hours: T 3-3:50 pm or by appt.

 

Course Lectures: MWF 8:00-8:50 am in 299 TMCB

 

TA:

TA Office Hours:

 

Announcements

 

 

 

Objectives

Course Catalog Description:

Intermediate concepts in process analysis, process control, and control chart procedures; Pareto diagrams, cause-effect diagrams; acceptance sampling.

 

Prerequisites:

STAT 221 or 361 (a good intro statistics course)

 

Course Goals:

  • Introduce Six Sigma for Improvement
  • Define Tools
  • Measure Tools
  • Analyze Tools
  • Improve Tools
  • Control Tools

 

Course Materials

Textbooks:

 

The Six Sigma Way Team Handbook by Pande, Neuman, Cavanagh

 

or

 

Rath & Strong’s Six Sigma Pocket Guide

 

and

 

Introduction to Statistical Quality Control by Montgomery, 4 ed.

 

Hoerl (2001), “Six Sigma Black Belts: What Do They Need to Know?”, JQT, 391-406.

 

Minitab

 

 

Grading

25% Projects

25% Homework

25% Midsemester Tollgate Review (After Analyze)

25% Final Tollgate Review

 

Tentative Outline of Material and Reading Assignments

 

Introduction to Six Sigma (6s, Ch 2, 21; Hoerl)

Define

6s, pp. 74-83,102-105

Project Charter

6s, pp. 105-108

Project Plan & Gantt Chart

6s, pp. 93-98,113-117

SIPOC Analyis

 

Process Map

Measure

6s, Ch. 9

Defining Metrics

 

CTQ Tree

 

Measurement Systems Analysis

M, Sec. 7.5,7.6

Gauge R&R Studies

M, Sec. 7.1,7.2,7.3

Capability

M, Ch. 2,3,4,5,8,10

Control Charts

M, Sec 3-3.6,14-2.2

Sample Size Requirements & OC Curves

Analyze

 

Organizing Historical Data & Collecting New Data

 

Multi-vari Analysis

6s, pp. 214-215,250-251

Cause & Effect Diagram

6s, pp. 326-328

FMEA

Improve

 

Design for Six Sigma

M, Sec 12-6

Screening Designs

M, Sec 12-5

Factorial Designs

M, Sec 13-1

Response Surface Designs

6s, pp. 109-110, Ch. 17

Stakeholder Analysis

6s, pp. 294-295,314-317

Impact/Effort Matrix

Control

6s, pp. 342-344,355

Process Documentation

6s, pp. 344-349

Final Capability & Control Charts

6s, pp. 364-365

Process Dashboards

Other Topics

M, Ch. 1

History of Quality

6s, Ch. 4

Selecting Successful Projects

6s, Ch. 3,5,8

Six Sigma Management

 

Communicating with Non-Statisticians

 

Semester Plan 

 

Homework

 

Measure Homework 1

(Aluminum Collar Historical Process Data)

 

Analyze Homework

(Catapult Historical Data)

 

 

Projects

Project 1 Message Board

 

 

 

Data Sets

 

 

Class Examples and Code

 

 

 

Other Stuff

American Society for Quality

American Statistical Association

ASA Career Center

COPSS Careers in Statistics

AmStat Special Careers Issues

September 2002

September 2001

September 2000

Applying for a Job: Your Curriculum Vitae and Cover Letter

ASA JobWeb

 

 

 

 

Preventing Sexual Harassment

Title IX of the Education Amendments of 1972 prohibits sex discrimination against any participant in an educational program or activity that receives federal funds.  The act is intended to eliminate sex discrimination in education.  Title IX covers discrimination in programs, admissions, activities, and student-to-student sexual harassment.  BYU's policy against sexual harassment extends not only to employees of the University but to students as well.  If you encounter unlawful sexual harassment or gender-based discrimination, please talk to your professor; contact the BYU Equal Employment Opportunity Office at 422-5895; or contact the Honor Code Office at 422-2847.

 

In Case of Emergency

Please follow instructor’s instructions:

  • If there is an evacuation alarm exit the classroom in an orderly fashion and exit the Talmage Building and gather in the west parking lot.
  • After all students have evacuated the building you should then report to your BYU ward assembly area. (If you do not know where this is, contact your Bishop.)

 

Students with Disabilities

Brigham Young University is committed to providing a working and learning atmosphere that reasonably accommodates qualified persons with disabilities.  If you have any disability that may impair your completing this course successfully, please contact the University Accessibility Center (422-2767).  Reasonable academic accommodations are reviewed for all students who have qualified documented disabilities.  Services are coordinated with the student and instructor by the UAC.  If you need assistance or if you feel you have been unlawfully discriminated against on the basis of disability, you may seek resolution through established grievance policy and procedures.  You may contact the Equal Employment Office at 422-5895, D-282 ASB.

 

Complaints

I have done my best to design a course that will accomplish course objectives while recognizing the workload of a three credit hour class. If you have any concerns regarding any aspect of this course (content, workload, evaluation, etc), please come and discuss these matters with me. If we cannot come to a mutually agreeable solution, I will direct you to my superiors.